Improved Performance: How Enuda Brought Ease and Accessibility to Norfors’ SCADA System

March 25, 2021

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Jan Madsen

“We are drowning in information, but starved for knowledge.”

– John Naisbitt

This famous quote by John Naisbitt paves the way for the following success story that Enuda and the Ignition platform have brought to life.

Once again, using Ignition we unravel the fantastic power of turning raw data into accessible, meaningful information, available to any employee, regardless of their technical knowledge.

Meet Norfors

Norfors is a utility company based in Denmark. Founded in 1965, Norfors has been a pillar of the area’s wellbeing, delivering much-needed heat to over 200,000 Danish citizens, while also advocating for environmental safety by promoting recycling and green energy.

The Challenges

As you probably already know, the existing SCADA solutions are complex and difficult to use and understand. The SCADA system that Norfors uses is only available for people with technical knowledge, as they were the only ones who understood what was going on, while several other staff members were left confused by the system. 

Do we actually deliver as we should?

Norfors wanted a larger part of the company to understand the indicators of the company’s performance, thus being able to quickly answer the above question. And they needed all of that to be easy to view, understand, and implement.

Our Solution

We went above and beyond: not only did we provide a way to effortlessly display selected KPIs in an understandable way, but we even made it easy on the eyes. Our design makes the relevant information available to the employees in a matter of seconds.

That’s not all! Moreover, we’re happy to know that Norfors presented our solution as “cheap to purchase and configure”.

Our professional team of experts always ensures a low risk for our clients, taking on the challenge of preparing a free-of-charge prototype, and then implementing the solution following the Agile Principles: a continuous flow of output from the process. In essence, we work fast, smart, and clean.

The Outcomes

One of the most important elements that any company has to master in order to ensure the best performance is communication.

Norfors now enjoys a much more effective and clear communication, because it comes from a place of fully understanding the state of their performance, thanks to the Ignition platform. The beauty of this solution is the fact that it helps both the management AND the employees to perform better and deliver high-quality services to their customers.

The Dashboard delivered the organisational and behavioural changes Norfors wanted, increasing the overall performance of the company. The employees are up to date on the relevant KPIs and can identify what works properly and what doesn’t. Therefore, they can work better together towards achieving the company’s goals.

Moreover, our professional, but informal style always leads to building a relationship of trust between us and our clients, making our partnership a genuine pleasure.

Data is knowledge… if used right

Raw data is no longer enough in this era. Even though all of it is available to us at any point in time, it will be useless if it’s not turned into valuable information that actually triggers change. For this, managers seek automated processes that do the work for them, bringing relief from having to put a lot of effort into figuring out what to do with the data they’ve collected. We’re here to make that happen.

We strongly believe that knowledge can move mountains, thus one of our greatest values is generosity – we find great joy in sharing our knowledge to make sure our clients have all the information they need to run successful processes. 

Would you like to add more user-friendly, easily accessible functionalities to your SCADA system? Contact us today to get started.

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